All prices on www.roarcronulla.com.au are in Australian Dollars ($AUD) and GST inclusive.
Shipping & Delivery Options
We offer FREE SHIPPING on all orders within Australia. This service is via an Australia Post Pack.
If customer choses Express Shipping, we charge a flat rate of $20 for all orders within Australia. This service is via Australia Post Express Pack.
‘Store Pickup’ enables the shopper to pick up the goods (bought online at roarcronulla.com.au) from Roar Cronulla - Shop 2, 15 Surf Road, Cronulla, 2230, NSW Australia.
Orders are dispatched within 2 business days and shipping times are estimated at between 2-10 business days for Free Shipping and 1-2 days for Express Shipping, depending on your location within Australia. In the event that an ordered item is not available or we are unable to fulfil your order, we will notfy you within two business days via email to arrange an agreeable alternative item, a backorder or a full refund.
Please choose carefully since we do not refund for change mind. We will gladly exchange an item if the product is returned to us in its original condition within 2 weeks of purchase.
You may choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or doesn’t perform as advertised.
Roar Roar uses the eWAY Payment Gateway for its online credit card transactions.
eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet.
All online credit card transactions performed on this site using the eWAY gateway are secured
• Payments are fully automated with an immediate response.
• Your complete credit card number cannot be viewed by Roar Roar or any outside party.
• All transactions are performed under 128 Bit SSL Certificate.
• All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data.
• eWAY is an authorised third party processor for all the major Australian banks.
• eWAY at no time touches your funds; all monies are directly transferred from your credit card to the
merchant account held by Roar Roar.
For more information about eWAY and online credit card payments, please visit www.eWAY.com.au
Roar regards customer privacy as an important part of our relationship with our
If you have questions or concerns regarding this statement, you should first contact Roar at 0295443366.
Collection of Information
In order to use the Roar Roar website, we may require information from you in order to provide the best service possible.
All correspondence may also be collected and stored, particularly in regard to sales, support and
accounts, including Email.
Any information collected by Roar is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website.
Use of Collection Information
Any details collected from Roar customers is required in order to provide you with our products and/or services, and a high level of customer service.
Correspondence is recorded in order to provide service references, and to assist in our staff development.
Storage of Collected Information
The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
If you have any questions about security on our Website, you can email us at email@example.com.
Access to Collected Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at firstname.lastname@example.org.
If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date).
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
Roar Roar uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other
purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at email@example.com.
You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
Roar Roar may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service.
These third parties are prohibited from using your personally identifiable information for any other purpose.
Roar Roar does not share any information with third parties for any unknown or unrelated uses.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.
Links on the Roar Roar site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of firstname.lastname@example.org.
how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by Email, or by means of a notice on our homepage.